Return & Refund Policy – Krishna Jyotish
Last Updated: August 09, 2024
Thank you for choosing Krishna Jyotish. We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, please review our Return & Refund Policy below.
For the purpose of this Policy:
Application refers to the Krishna Jyotish mobile app.
Company ("We", "Us", "Our") refers to Krishna Jyotish app as GameYug Interactive LLP.,
Sardarpura , Jodhpur , Rajasthan 342001
Goods refers to products offered for sale through our Service.
Orders means a request placed by you to purchase Goods.
Service refers to the Application.
You refers to the individual or entity using our Service.
You have the right to cancel your order within 14 days without providing any reason.
The cancellation period is 14 days from the date you receive the Goods or when a third party (appointed by you) takes possession of the product.
To cancel your order, you must notify us with a clear request.
Refunds will be processed within 14 days after we receive the returned Goods.
Refunds will be issued using the same payment method used during purchase.
No additional fees will be charged for processing refunds.
To be eligible for a return:
The item must be purchased within the last 14 days
The item must be unused and in original packaging
The following items are not eligible for return:
Customized or personalized products
Perishable or expired items
Items unsealed after delivery for hygiene or health reasons
Items that are inseparably mixed with other products after delivery
We reserve the right to reject returns that do not meet these conditions.
Only regular-priced items are eligible for refunds.
Items purchased on sale or discount may not be refunded, unless required by applicable law.
You are responsible for the cost and risk of returning items.
Please send returns to:
📍 Return Address: Sardarpura , Jodhpur , Rajasthan 342001
We recommend using a trackable and insured shipping service, as we are not responsible for lost or damaged returns.
Refunds will only be processed after we receive the item or proof of delivery.
If the item was marked as a gift and shipped directly to you, you will receive a gift credit upon return.
If the item was not marked as a gift, the refund will be issued to the original purchaser.
If you have any questions about our Return & Refund Policy, please contact us:
📧 Email: support@gameyug.com